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Showing posts from June, 2025

What is AMC Management and Why Your Business Needs It?

     What is AMC Management and Why Your Business Needs It? In the present highly technology-evolved market, selling more products or services is not just enough. Customer's expectations are high; they expect long-term support from the business side, on-time maintenance, and quick fixing of issues. That’s where AMC (Annual Maintenance Contract) Management becomes important. AMC Management helps businesses offer after-sales support and keep track of maintenance services in an organised way. It builds trust with customers and ensures that your products or services continue working smoothly even after the sale. What is an AMC? An Annual Maintenance Contract (AMC) is a service agreement between a business and a customer. It covers the regular maintenance and servicing of a product or system for a fixed period, usually one year or more. It ensures that the product works properly and any issues are taken care of without delay. For example, companies that sell machines, software...

Inventory Management – The Key to a Smarter, Profitable Business

                                                   Inventory Management – The Key to a Smarter, Profitable Business In the Present Competitive world, proper Inventory Management is the backbone of many enterprises that deal with large products. Whether you’re running a small shop, a warehouse, a retail store, or an online business, your stock is one of your most valuable assets. Managing it properly is the key to keeping your business smooth, profitable, and stress-free. But what exactly is Inventory Management? In simple words, it’s the process of tracking, organising, and controlling your stock — the goods you have available to sell or use. The process lets you know how much stock you have, where it is stored and how to access that stock effect...

5 Must-Have Features in Modern Lead Management Tools

In today’s digital-first business environment, converting potential customers into loyal clients takes more than just basic follow-ups. With increasing competition and evolving buyer behaviour, businesses need an intelligent lead management solution that helps them capture, track, nurture, and convert leads efficiently. An advanced Lead Management Software helps you a lot in handling your daily business operations, making sure that no opportunity is lost and every customer is addressed. If you're considering investing in a robust solution like Groweon CRM, here are the five must-have features every modern lead management tool should offer.   1. Automatic Lead Capture from Multiple Channels Businesses run their marketing on different tools, and leads don't come from a single source. This is an era of omnichannel marketing. Businesses often get leads from websites, Facebook ads, WhatsApp campaigns, calls, emails and other social media platforms. An advanced Lead Management Soluti...

Simplify Customer Support with Service Ticket Management in Groweon CRM

Discover how service ticket management in Groweon CRM helps streamline customer service, improve response times, and boost client satisfaction. Learn why your business needs a ticket management system today. In today's fast-paced digital world, customer satisfaction is no longer a bonus—it's a necessity. Companies that provide great services, and manage customer issues effectively can easily gain trust and retains and more and more customers. That’s where service ticket management systems come in. Whether you’re a small business or a large enterprise, having a streamlined approach to handling service requests is key to building long-term relationships. If you still use messy spreadsheet, switching different tabs, juggling emails, or sticky notes for managing your customer issues. Stop this strategy, adopt advanced service ticket management software like Groweon helpdesk system. Let’s explore how Groweon CRM transforms your customer support experience and why service ticket mana...