What is AMC Management and Why Your Business Needs It?
What is AMC Management and Why Your Business Needs It? In the present highly technology-evolved market, selling more products or services is not just enough. Customer's expectations are high; they expect long-term support from the business side, on-time maintenance, and quick fixing of issues. That’s where AMC (Annual Maintenance Contract) Management becomes important. AMC Management helps businesses offer after-sales support and keep track of maintenance services in an organised way. It builds trust with customers and ensures that your products or services continue working smoothly even after the sale. What is an AMC? An Annual Maintenance Contract (AMC) is a service agreement between a business and a customer. It covers the regular maintenance and servicing of a product or system for a fixed period, usually one year or more. It ensures that the product works properly and any issues are taken care of without delay. For example, companies that sell machines, software...